Privacy Policy
Your privacy matters to us at Harbor Calm Pixel
Data We Gather
When you reach out to us for corporate floral designs or gift services, we gather information you provide willingly. This includes your name, company name, email, phone number, delivery addresses, and particular specifications for your floral needs. Payment details are also collected when you place orders, though they are processed securely via our payment partners.
For corporate clients, we may collect extra business information such as company registration details, preferred delivery times, and budget expectations to tailor our service to your business requirements.
Our site automatically gathers certain technical data when you visit, including your IP address, browser, device details, and navigation paths. We use this to enhance site performance and to understand how clients discover our services.
How We Utilize Your Data
We primarily use your information to complete floral orders and deliver outstanding customer service. This covers order processing, arranging deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.
We also use data to enhance our services and the website experience, helping us identify the most valuable corporate floral offerings for our clients and how to better serve the business community in United Kingdom.
Information Sharing and Disclosure
Harbor Calm Pixel respects your privacy and does not sell your personal information to third parties. We share information only as needed to provide our services or when required by law.
We may share essential information with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they furnish to us.
We may disclose information when required by law, a court order, or government request. We may also share data to safeguard our rights, property, or safety, or the safety of our customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information inside our organization.
Secure Storage
Your personal data is kept in secure systems with access restrictions and ongoing security monitoring.
Encryption
Confidential data transfers are encrypted to safeguard information as it travels between your browser and our services.
Limited Access
Access to customer information is limited to personnel who require it to deliver services.
Although we maintain robust security measures, no online transmission method is completely foolproof. We continually update our security practices to counter emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Depending on relevant laws, you may be entitled to access, rectify, erase, or limit how your information is processed.
To exercise these rights, reach out to us using the contact details at the policy's end. We will reply within a reasonable period as mandated by law.
Data Retention
We keep personal data only as long as needed to deliver our services and satisfy legal obligations. Retention periods vary by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the final service contact
- Payment records: around seven years for tax and accounting needs
- Website analytics data: roughly two years and two months for service enhancement analysis
- Marketing preferences: until you opt out or roughly two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies help us retain your preferences and assess site performance.
You can manage cookie settings via your browser's preferences. Note that turning off certain cookies could impact how the site functions. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include connections to external websites or services. This privacy policy covers only Harbor Calm Pixel and our site. We are not responsible for the privacy practices of outside sites.
We encourage you to review the privacy policies of any external websites you access through links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When material changes occur, we will update the "Last Updated" timestamp at the top of this policy.
We invite you to review this policy periodically to stay informed about how your privacy is safeguarded.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
Harbor Calm Pixel Privacy Team
Floral Street, Covent Garden, London
London, United Kingdom WC2E 9RA
Email: info@harborcalmpixel.click
Phone: +44 20 7946 0958
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to reply to all privacy requests within seven business days.